FAQ – ETZ Global

Frequently Asked Questions

FAQ Questions

Need Clarity? Start Here

What does ETZ Global do?

Which cloud platforms does ETZ Global support?

Can ETZ Global help with both SAP functional and technical needs?

Do they offer global support and staff augmentation?

Are there any success stories or industry recognition?

What SAP modules does ETZ Global specialize in?

Can ETZ Global assist with SAP S/4HANA migrations or greenfield implementations?

Do you offer lifecycle support like managed services and troubleshooting?

Do you provide SAP on-premise, hybrid, and cloud deployments?

What technical SAP services are available?

Does ETZ Global offer 24/7 SAP system monitoring and support?

Can I get technical troubleshooting for SAP Basis, ABAP, or performance issues?

What is the process for landscape maintenance and automation?

Do you support disaster recovery and business continuity planning?

Is staff augmentation available for urgent SAP needs?

How does ETZ Global ensure SAP application and infrastructure security?

What internal security frameworks does ETZ Global rely on?

How does ETZ Global protect remote access to SAP systems?

Does ETZ Global support GDPR, POPIA, and other data privacy laws?

What is ETZ Global’s approach to disaster recovery and business continuity?

Our Process

Our process simple, seamless, streamlined

Book a discovery call.

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Discuss solutions and team structure.

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Get started and track performance.

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Get in Touch

Are you an existing customer or worked with us in the past? Request support through the Client Support portal. This form

Netherlands

Frame Offices B.V. Kennemerplein 6 2011MJ, Haarlem

+31 6 23 36 60 01

South Africa

39 Carl Cronje Drive, Tygervalley, Cape Town, 7536

+27 21 974 6332

United States

14133 Downing Street Brighton, Colorado 80602

+1 303 886 5493

Email

[email protected]

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Frequently Asked Questions

FAQ Questions

Need Clarity? Start Here

They offer expertise in deploying SAP on Amazon Web Services (AWS), Microsoft Azure, or hybrid/on‑premise setups. Additionally, they hold certifications as AWS and SAP partners

Yes. They offer full support for SAP S/4HANA migrations and greenfield implementations, using SAP Activate methodology. Their S/4HANA Migration Primer Service provides readiness assessments, Proof of Concept (PoC) systems, cost analysis, and a clear migration roadmap

Yes, they offer full lifecycle support including SAP landscape maintenance, managed services, advanced troubleshooting, disaster recovery, and staff augmentation to keep your SAP systems performing at their best

Absolutely. ETZ Global handles SAP deployments in any form on-premise, hybrid landscapes, and hyperscaler clouds like AWS and Azure. They are both AWS and Microsoft Azure certified and adept at managing infrastructure across all environments

Their technical capabilities cover SAP Basis (landscape setup, performance tuning, migrations), ABAP development (custom enhancements), and security & authorizations (role design and audits). ETZ Global's technical team represents over 120 years of combined experience

Yes. ETZ Global provides comprehensive SAP support services, including round-the-clock monitoring and proactive maintenance across all environments- on-premise, hybrid, or hyperscaler clouds—to ensure system stability and minimize downtime

Absolutely. ETZ Global’s experts specialize in advanced troubleshooting and problem-solving for complex SAP issues, including performance tuning, ABAP customizations, and SAP Basis architecture. They resolve challenges that other teams may find difficult.

ETZ Global implements SAP Landscape Management to centralize and automate system administration. Their services include environment planning, automated provisioning, version management, updates, and proactive maintenance to keep landscapes optimized and consistent.

Yes. ETZ Global offers Disaster Recovery services under their Support section. This includes backup strategy formulation, recovery planning, and system restoration to help clients maintain operations with minimal disruption.

Yes. They offer staff augmentation and HR outsourcing to rapidly embed experienced SAP functional and technical consultants into your team. This flexibility allows you to ramp up resources for peak periods or specific projects

ETZ Global combines expert knowledge in SAP application security, AWS infrastructure hardening, and Azure/hybrid networking. They manage IAM policies, network access, encryption, SSO integration, and database replication across zones to deliver robust SAP system security

They provide secure remote access without depending on VPNs. ETZ Global implements SAP router, AWS Network Load Balancer, and integrates SSO with identity providers like Azure AD and Google. This approach ensures secure, seamless SAP connectivity for remote users .

Yes. ETZ Global incorporates privacy-by-design principles across all engagements. Their secure architecture and data processing controls are built to support compliance with regulations such as GDPR (Europe) and POPIA (South Africa).

ETZ Global utilizes cloud-native backup strategies, automated replication across availability zones, and detailed disaster recovery planning. This includes technologies like AWS CloudEndure and point-in-time recovery for SAP HANA, ensuring data resilience and strong business continuity

Our Process

Our process simple, seamless, streamlined

Book a discovery call.

Discuss solutions and team structure.

Get started and track performance.

Get in Touch

Netherlands

South Africa

United States

Email

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Frequently Asked Questions

FAQ Questions

Need Clarity? Start Here

They offer expertise in deploying SAP on Amazon Web Services (AWS), Microsoft Azure, or hybrid/on‑premise setups. Additionally, they hold certifications as AWS and SAP partners

Yes. They offer full support for SAP S/4HANA migrations and greenfield implementations, using SAP Activate methodology. Their S/4HANA Migration Primer Service provides readiness assessments, Proof of Concept (PoC) systems, cost analysis, and a clear migration roadmap

Yes, they offer full lifecycle support including SAP landscape maintenance, managed services, advanced troubleshooting, disaster recovery, and staff augmentation to keep your SAP systems performing at their best

Absolutely. ETZ Global handles SAP deployments in any form on-premise, hybrid landscapes, and hyperscaler clouds like AWS and Azure. They are both AWS and Microsoft Azure certified and adept at managing infrastructure across all environments

Their technical capabilities cover SAP Basis (landscape setup, performance tuning, migrations), ABAP development (custom enhancements), and security & authorizations (role design and audits). ETZ Global's technical team represents over 120 years of combined experience

Yes. ETZ Global provides comprehensive SAP support services, including round-the-clock monitoring and proactive maintenance across all environments- on-premise, hybrid, or hyperscaler clouds—to ensure system stability and minimize downtime

Absolutely. ETZ Global’s experts specialize in advanced troubleshooting and problem-solving for complex SAP issues, including performance tuning, ABAP customizations, and SAP Basis architecture. They resolve challenges that other teams may find difficult.

ETZ Global implements SAP Landscape Management to centralize and automate system administration. Their services include environment planning, automated provisioning, version management, updates, and proactive maintenance to keep landscapes optimized and consistent.

Yes. ETZ Global offers Disaster Recovery services under their Support section. This includes backup strategy formulation, recovery planning, and system restoration to help clients maintain operations with minimal disruption.

Yes. They offer staff augmentation and HR outsourcing to rapidly embed experienced SAP functional and technical consultants into your team. This flexibility allows you to ramp up resources for peak periods or specific projects

ETZ Global combines expert knowledge in SAP application security, AWS infrastructure hardening, and Azure/hybrid networking. They manage IAM policies, network access, encryption, SSO integration, and database replication across zones to deliver robust SAP system security

They provide secure remote access without depending on VPNs. ETZ Global implements SAP router, AWS Network Load Balancer, and integrates SSO with identity providers like Azure AD and Google. This approach ensures secure, seamless SAP connectivity for remote users .

Yes. ETZ Global incorporates privacy-by-design principles across all engagements. Their secure architecture and data processing controls are built to support compliance with regulations such as GDPR (Europe) and POPIA (South Africa).

ETZ Global utilizes cloud-native backup strategies, automated replication across availability zones, and detailed disaster recovery planning. This includes technologies like AWS CloudEndure and point-in-time recovery for SAP HANA, ensuring data resilience and strong business continuity

Our Process

Our process simple, seamless, streamlined

Book a discovery call.

Discuss solutions and team structure.

Get started and track performance.

Get in Touch

Netherlands

South Africa

United States

Email

They provide secure remote access without depending on VPNs. ETZ Global implements SAP router, AWS Network Load Balancer, and integrates SSO with identity providers like Azure AD and Google. This approach ensures secure, seamless SAP connectivity for remote users .